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Refer a patientBecome a caregiverLexington, MA
Kinstead Home Care

For discharge planners and case managers

Refer a patient

Non-medical recovery support across sixteen towns west of Boston. Care can usually begin within 24 hours of a discharge, and you get an accept-or-decline answer within two hours.

One office, one owner, and caregivers who are our own W-2 employees, bonded and insured.

Direct line: (339) 888-8686

Send a referral

Please do not send protected health information

This form is not a secure channel. Leave out names of conditions, medication lists, record or insurance numbers, and anything else identifying. Send only what we need to confirm coverage — we will call you for the rest.

Please do not include medical details, diagnoses or medication lists — we take those by phone. See our privacy policy.

Scope of service

We provide / we do not provide

What we provide

  • Personal care: bathing, showering, dressing, grooming, toileting and continence support
  • Companion care: conversation, social time, supervision and regular check-ins
  • Meal preparation, hydration reminders and assistance with eating for someone who can swallow safely
  • Light housekeeping, laundry, dishes and general household upkeep
  • Transportation and escorted support for appointments, errands and community outings
  • Medication reminders that follow the prescriber's schedule, with same-day reporting
  • Respite care for family caregivers, from a few hours to overnight cover
  • Recovery support after a hospital stay, plus steady day-to-day support for someone living with dementia

What we do not provide

  • Two-person or mechanical-lift transfers
  • Feeding anyone with a swallowing risk, and never by tube
  • Nursing, therapy, wound care, injections or medication administration
  • Any case that needs more than one trained caregiver can safely manage

Caregivers follow the schedule the prescriber set, notice when something looks different, and report it the same day. Kinstead does not manage medications and does not provide skilled nursing or medical services.

Hospitals we regularly discharge from

  • Lahey Hospital & Medical Center
  • Winchester Hospital
  • Newton-Wellesley Hospital
  • Mount Auburn Hospital
  • Emerson Hospital

How we respond

  • Accept-or-decline confirmation within two hours during office hours
  • Care starts within 24 hours in most towns we serve
  • A named caregiver and written plan before the first shift
  • Same-day reporting to the family when something looks different
  • A straight decline when a case needs more than one caregiver can safely manage

Your next step

Call the office with the discharge date

If the timing is tight, call rather than use the form and we will confirm coverage while you are on the line.

Contact the office
Call usFree home visit