Legal
Terms of service
What this website is, what our service is, and what it is not.
Effective September 2026.
Who we are
This website is operated by Kinstead Home Care LLC, a Massachusetts limited liability company based in Lexington, Massachusetts.
What we provide
Kinstead provides non-medical home care: personal care, companionship, meals, light housekeeping, errands, transportation, reminders that follow a schedule set by a prescriber, and respite for family caregivers.
We do not provide clinical services of any kind. Nothing on this site is advice about someone's health, and it should not be used in place of speaking to a doctor. In an emergency, call 911.
Non-medical care only
Kinstead provides non-medical home care only. We do not provide nursing, therapy, or medical advice, and nothing on this website is medical advice. Speak to a doctor or nurse about anything clinical. In an emergency, call 911.
Using this website
You may read, print and share these pages. You may not copy the site's text, photographs or design for use elsewhere without our permission. Please do not attempt to disrupt the site or gather information from it automatically.
Accuracy
We try hard to keep everything here correct, including the phone numbers and program details on our resources pages. Programs change their rules and their numbers without telling us. If you find something out of date, tell us and we will fix it.
Other organizations we mention
We link to government agencies and non-profits because they are useful, not because they pay us. We receive nothing for listing them and we do not control what they do.
Service agreements
Care itself is governed by the written service agreement signed before care begins. Where that agreement and this page disagree, the service agreement applies.
Governing law
These terms are governed by the laws of the Commonwealth of Massachusetts.
Last updated: September 2026. Kinstead Home Care LLC, Lexington, Massachusetts.
